Medical Records

IMA Medical Group has partnered with Sharecare to provide a secure and convenient way to request medical and billing records online.

Whether you are a patient requesting your own records or an authorized third party submitting a request, Sharecare makes the process simple and secure.

Choose the option that best fits your request

For Patients

Need a copy of your medical or billing records?
Click below to start your request.

To get started, you’ll need:
 
• A valid email address
• A government-issued photo ID

Request My Records
For Third-Party Requesters

Attorneys, insurance companies, and other authorized third parties can submit medical records requests and upload patient authorizations securely.

Use the link below to begin your request

Submit a Request

Questions About Your Records Request?

Can I receive request updates?

Yes. You can choose email or text updates during the request process.

Who can request medical records and sign the release form?

The patient, a parent or legal guardian, or a legal healthcare representative may request records and sign a release form.

Do I need documentation to request records for someone else?

Yes. Supporting documentation may be required.

How can I check my request status?

Use the online request status tool here.

How do I pay for records?

Payments can be made online through the payment portal here.

Need help?

If you need assistance with your medical records request, Sharecare’s support team is available to help.

Call: 858-244-1811 or

Contact Support Here

Sharecare Gateway

Authorized organizations can sign up for Sharecare Gateway to track requests, download records, and pay invoices online.

Sign Up for Sharecare Gateway